3.8 No Payment Options on Registration Page

Created by Danny Wong, Modified on Sun, 09 Aug 2020 at 01:16 PM by Danny Wong

MemberPress currently uses a two-step registration process. During step one, users fill out their registration information and select a payment option (if applicable). In step two, the user will be taken to either your only payment option or to the one they chose. 

On this page, we have outlined some common reasons why you may not be seeing any payment options for your users to select during step one of the registration process. 

No Payment Gateway has been Created

If you have not created any payment gateways yet, then no option will be available to your users and they will not be able to pay you. To resolve this, navigate to the MemberPress > Settings > Payments tab and create a payment gateway option. For a full list of our payment gateway options, please see this page. 

Only One Payment Gateway has been Enabled/Created

MemberPress will NOT show any gateway option if in your MemberPress > Settings > Payments tab, you have only created one gateway. Similarly, if you have disabled all other gateways except one from the MemberPress > Memberships > (click edit on your membership) > Membership Options > Registration tab > Customize Payment Methods option, the result will be the same. 

Gateways have been Disabled Per-Membership

As mentioned above, if you have disabled all gateways or all except one from the MemberPress > Memberships > (click edit on your membership) > Membership Options > Registration tab > Customize Payment Methods option, no gateway option will show.  


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