Our products are sold as is and do not include any provision of support on how to install, setup and use the products. To avoid any additional fees, before returning any products, we recommend that you personally attempt to troubleshoot your issue first as best you can by following the manufacturers guideline (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to provide more efficient support and direction.
Often additional support is offered directly by the manufacturer. Please check the table below for more information if this is available and to determine the best course of action for warranty repair or replacement.
Manufacturer Warranty Details
We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. Sandisk’s general line is 1800 262 504. They are available Monday to Friday 9:00am to 7:30pm AEST.
To download any drivers, view online manuals and see any extra content for your Sandisk device, please see the link below:
https://kb.sandisk.com/
Sandisk also offer live chat support for all their products. To talk to Dell support officer, please follow the link below:
https://kb.sandisk.com/app/utils/chat
Flash Memory
1Gadget is not responsible for any data loss; backing up of data is the responsibility of the customer. 1Gadget does not provide a backup or data recovery service as part of the warranty when sending storage devices for warranty claims.
Flash Memory
1Gadget is not responsible for any data loss; backing up of data is the responsibility of the customer. 1Gadget does not provide a backup or data recovery service as part of the warranty when sending hard disks for warranty claims.
USB Sticks and Hubs
1Gadget is not responsible for any data loss; backing up of data is the responsibility of the customer. 1Gadget does not provide a backup or data recovery service as part of the warranty when sending storage devices for warranty claims.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article