Aerocool

Created by Danny Wong, Modified on Thu, 06 Aug 2020 at 09:35 AM by Danny Wong

Our products are sold as is and do not include any provision of support on how to install, setup and use the products. To avoid any additional fees, before returning any products, we recommend that you personally attempt to troubleshoot your issue first as best you can by following the manufacturers guideline (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to provide more efficient support and direction.

Often additional support is offered directly by the manufacturer. Please check the table below for more information if this is available and to determine the best course of action for warranty repair or replacement.


Manufacturer Warranty Details

We always suggest contacting the manufacturer to troubleshoot any primary issues you may have with a product. Aerocool’s general line of communication is through web support ticket. A support ticket can be created by visiting their website linked below.

https://www.aerocool.com.tw/en/tech-support

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article