ALOGIC

Our products are sold as is and do not include any provision of support on how to install, setup and use the products. To avoid any additional fees, before returning any products, we recommend that you personally attempt to troubleshoot your issue first as best you can by following the manufacturers guideline (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to provide more efficient support and direction.

Often additional support is offered directly by the manufacturer. Please check the table below for more information if this is available and to determine the best course of action for warranty repair or replacement.

Manufacturer Warranty Details

The length of the limited warranty for the product you have purchased can be found on the product packaging. If you have additional questions about the length of your warranty you may contact ALOGIC support department via email at support@alogic.com.au

ALOGIC warrants our products against defects in material and workmanship for the length of the warranty period, which begins to run on the documented date of purchase. If this product proves to be defective within the warranty period, contact ALOGIC’s support department for information on how to have your product repaired or replaced.

To lodge a support ticket with ALOGIC via email, please follow the link below:
https://www.alogic.co/support-request-form

To view any documented FAQs for your ALOGIC device, please see the link below:
https://www.alogic.co/knowledge-base/faqproducts.html