Our products are sold as is and do not include any provision of support on how to install, setup and use the products. To avoid any additional fees, before returning any products, we recommend that you personally attempt to troubleshoot your issue first as best you can by following the manufacturers guideline (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to provide more efficient support and direction.
Often additional support is offered directly by the manufacturer. Please check the table below for more information if this is available and to determine the best course of action for warranty repair or replacement.
Manufacturer Warranty Details
We always suggest contacting the manufacturer to troubleshoot any primary issues you may have with a product. Corsair’s general line of communication is through web support ticket. A support ticket can be created by visiting their website linked below.
To download any drivers, view online manuals and see any extra content for your Corsair device, please see the link below:
http://www.corsair.com/en-ww/downloads
To read the terms of warranty for your Corsair device, please see the link below:
http://www.corsair.com/en-ww/support/warranty
Branded Systems
To download any drivers, view online manuals and see any extra content for your Corsair ONE all in one PC, please see the link below:
Cases
To view all FAQs regarding Corsair cases, please visit the link below:
http://www.corsair.com/en-ww/support/faqs/case
Cooling
To view all FAQs regarding Corsair cooling devices, please visit the link below:
http://www.corsair.com/en-ww/support/faqs/cooling
Most Corsair coolers will require the Corsair Link software to utilize some features. For Corsair Link compatible coolers, please download Corsair link in the link below:
CORSAIR LINK 4.9.5.25
Game Devices
In cases of issues with Gaming chairs, please email photos of the faulty part of the chair to support@adeltech.com.au
In most cases we are able to get spare parts for the chairs and this saves you the hassle of bringing the chair into the store.
Headphones
Please note that we do not accept any returns of any headsets, ear pieces and headphones unless the item is faulty, due to health & safety regulations. If there are any questions regarding returns please send an email support@1gadget.com.au
Keyboards
To view all FAQs regarding Corsair keyboard devices, please visit the link below:
http://www.corsair.com/en-ww/support/faqs/mice-keyboards
Corsair RGB keyboards will require extra software for macro and light configuration to download this software, please visit:
http://www.corsair.com/en-ww/downloads
Memory
Corsair have a memory compatibility checker web application. To check which Corsair memory product is right for you, please visit:
http://www.corsair.com/en-ww/memoryfinder
Mouse and Mouse Pads
To view all FAQs regarding Corsair gaming peripherals, please visit the link below:
http://www.corsair.com/en-ww/support/faqs/mice-keyboards
Some Corsair mice will require extra software for macro and light configuration to download this software, please visit:
http://www.corsair.com/en-ww/downloads
Power Supplies
To view all FAQs regarding Corsair PSUs, please visit the link below:
http://www.corsair.com/en-ww/support/faqs/power-supplies
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