Our products are sold as is and do not include any provision of support on how to install, setup and use the products. To avoid any additional fees, before returning any products, we recommend that you personally attempt to troubleshoot your issue first as best you can by following the manufacturers guideline (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to provide more efficient support and direction.
Often additional support is offered directly by the manufacturer. Please check the table below for more information if this is available and to determine the best course of action for warranty repair or replacement.
Manufacturer Warranty Details
We always suggest contacting the manufacturer to troubleshoot any primary issues you may have with a product. Gigabyte’s general line is 03 8561 6288. They are available 9:00am to 5:00pm Monday to Friday AEST.
To download any drivers, view online manuals and see any extra content for your Gigabyte device, please see the link below:
http://www.gigabyte.com.au/Support/
Branded Systems
Gigabyte’s support page for mini-PCs including troubleshooting guides and tips can be reached in the link below:
http://www.gigabyte.com.au/Support/Desktop-PC/Mini-PcBarebone
Graphics Cards
Gigabyte’s support page for graphics cards including troubleshooting guides and tips can be reached in the link below:
http://www.gigabyte.com.au/Support/Graphics-Card
Motherboards
Gigabyte’s support page for motherboards including troubleshooting guides and tips can be reached in the link below:
http://www.gigabyte.com.au/Support/Motherboard
Notebooks
Gigabyte’s support page for laptops including troubleshooting guides and tips can be reached in the link below:
http://www.gigabyte.com.au/Support/Laptop
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