HyperX

Created by Danny Wong, Modified on Thu, 6 Aug, 2020 at 10:24 AM by Danny Wong

Our products are sold as is and do not include any provision of support on how to install, setup and use the products. To avoid any additional fees, before returning any products, we recommend that you personally attempt to troubleshoot your issue first as best you can by following the manufacturers guideline (assuming you are comfortable and have the knowledge required) and document the steps you have taken, so that we may be able to provide more efficient support and direction.

Often additional support is offered directly by the manufacturer. Please check the table below for more information if this is available and to determine the best course of action for warranty repair or replacement.

Manufacturer Warranty Details

We always suggest contacting the supplier to troubleshoot any primary issues you may have with a product. HyperX’s general line is 1800 620 569. They are available 24 hours a day, 7 days a week.

To download any drivers, view online manuals and see any extra content for your HyperX device, please see the link below:
https://www.hyperxgaming.com/us/support

To lodge a support ticket with HyperX via email, please follow the link below:
https://www.hyperxgaming.com/us/support/technical/emailsupport

HyperX also offer live chat support for all their products. This service is available 24 hours a day, 7 days a week.
To talk to an HyperX support officer, please follow the link below:
HyperX Live Chat

Headphones

Please note that we do not accept any returns of any headsets, ear pieces and headphones unless the item is faulty, due to health & safety regulations. If there are any questions regarding returns please send an email to support@adeltech.com.au

To read HyperX’s headset FAQ, please follow the link below:
https://www.hyperxgaming.com/us/support/technical/category/headsets

HyperX

Manufacturer Warranty Details

Headphones

Keyboards

Memory

Mouse and Mouse Pads

USB Sticks and Hubs