1Cyber - How to Lodge a Fault

Created by Michael Tran, Modified on Fri, 14 Oct, 2022 at 10:46 AM by Danny Wong

There are several methods to lodge a fault with 1Cyber. We will endevour to respond within the hour.

	Ring us on 1300 921 105 Select Option 2
	Visit https://1help.com.au/ and lodge a fault online. Select "Submit a Ticket"
	Email us at itsupport@1cyber.com.au
	Contact one of our team members directly via our WhatsApp Group Chat that has been setup via Channels PLEASE NOTE: this feature is only for Managed Service Customers who currently have active accounts with us
	Contact one of our team members directly for any urgent matters. Danny W. (Secondary) Fred G. (Secondary) Michael T. (Escalations) Julian P. (Escalations) PLEASE NOTE: this feature is only for Managed Service Customers who currently have active accounts with us