NAS 1Cyber IT Technical Team - How to Lodge a Fault

Created by 1Cyber Pty Ltd, Modified on Tue, 21 Mar, 2023 at 5:00 PM by 1Cyber Pty Ltd

There are several methods to lodge a fault with 1Cyber for staff and students at the National Arts School. We will endevour to respond within the hour.

	Ring us on 1300 921 105 Select Option 2
	Visit https://1help.nas.edu.au and lodge a fault online. Select "Submit a Ticket"
	Email us at itsupport@nas.edu.au
	Contact one of our team members directly via our WhatsApp Group Chat that has been setup via Channels PLEASE NOTE: this feature is only for Managed Service Customers who currently have active accounts with us and is only allowed for specific staff faculty members
	Contact one of our team members directly for any urgent matters via email. Lucas Farrugia - lucas.farrugia@nas.edu.au Lawton Chan - lawton.chan@nas.edu.au Danny Wong - danny.wong@nas.edu.au Fred Guina - fred.guina@nas.edu.au MIchael ran - michael.tran@nas.edu.au (Escalations)